Monday, February 11, 2013

COMPLIANCE NEVER SLEEPS

Ever so slowly a consensus appears to be emerging that the economy has been improving in the United States. Though some economic indicators, including the unemployment rate and consumer sentiment, remain stagnant, we are witnessing a rebound in private sector hiring, new construction, and equities investing. Equity is returning to homeowners and mortgage refinancing has returned. Innovation continues to flourish across industries.
And the imperative for vigilant corporate compliance programs and professionals has never been greater.
Lest you brand me a killjoy at the party of renewed American prosperity, let me encourage you to pause and reflect upon the post-recessionary periods of the past several decades.
When organizations emerge from the austerity and uncertainty of a recession, like action movie survivors emerging from a post-apocalyptic underground bunker, leaders seek to return to the familiar and comfortable patterns of pre-recession growth. We want to sell things. We want to build things. We hire people and purchase systems and tools to do both. And we want to do it quickly to make up for lost time and to satisfy pent-up consumer demand.
I propose that, as leaders, we should also pause to reflect upon the patterns and practices that led to the recession in the first place. On a microeconomic level, the organizations whose actions precipitated the recessionary events often succumbed to false notions of success built upon skewed compensation plans, short-term corporate financial results, and process or quality breakdowns. While the industries may change from financial crisis to financial crisis, the factors that string the past two decades’ mortgage banking, energy trading, and technology busts together are not very dissimilar.
So, what is the difference between the company that succumbs and the company that succeeds over the long term in the very same industry? I would conclude that it rests upon universal adherence to an unwavering compliance program. Like guardians at the gate, the joint efforts of Compliance, Audit, Security, and Ethics professionals stand firm against cultural shifts within some organizations that allow foundations to crack.
As we move beyond this most recent recession into our blossoming period of prosperity, I encourage you to take a moment to re-evaluate your investment in your organization’s compliance program. Even as you bolster production and sales efforts to meet consumer demand, bolster compliance resources within the organization.
·         Publicize your Code of Conduct and Ethics Hotline.
·         Revisit traditional and emerging high-risk areas of compliance and control exposure.
·         Renew your leadership commitment to the truth that your corporate compliance program is a competitive advantage.
Preparing your compliance program today to withstand the inevitable recession of tomorrow will ensure long-term prosperity for your organization.

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